tips

[Bobby]

Hey dale,

I am using the latest pos, but when i try and use the tip feature, i keep getting this:

10-27-2005
---------------------------------------
OPEN OPEN OPEN OPEN OPEN
TRAN = 0042A 27 OCT 2005 21:10
---------------------------------------
TOTAL 0.00 TOTAL 0.00
TOTAL TAX: 0.00
---------------------------------------
CASH SALE: 0.00 0
CHECK SALE: 0.00 0
CREDIT SALE: 0.00 0
DEBIT SALE: 0.00 0
CASH RETURN: 0.00 0
CHECK RETURN: 0.00 0
CREDIT RETURN: 0.00 0
DEBIT RETURN: 0.00 0
NET SALES: 0.00
TOTAL TAX: 0.00
GROSS SALES: 0.00
TIPS: 0.00
CASH BACK: 0.00
SUB REG CASH: 0.00
CASH DROPS/PULLS: 0.00 0
+ CASH FUND: 0.00
CASH IN REG: 0.00
CHECKS IN REG: 0.00
CREDIT IN REG: 0.00 0
DEBIT IN REG: 0.00 0
TOTAL PAYOUTS: 0.00 0
TOTAL DISCOUNTS: 0.00 0
TOTAL REDUCTIONS: 0.00 0
TOTAL COUPONS: 0.00 0
TOTAL VOIDS: 0.00 0
PAYOUT TRANSACTIONS: 0
SALES TRANSACTIONS: 0
RETURN TRANSACTIONS: 0
NO SALE TRANSACTIONS: 0
TRANSACTION TOTAL: 0
1.Bobby S. 0.00 29.TEST 5389767.
2. 0.00 30. 5389762.
3. 0.00 31. 5389762.
4. 0.00 32. 5389762.
5. 0.00 33. 5389762.
6. 0.00 34. 5389762.
7. 0.00 35. 5389762.
8. 0.00 36. 5389762.
9. 0.00 37. 5389762.
10. 0.00 38. 5389762.
11. 0.00 39. 5389762.
12. 0.00 40. 5389762.
13. 0.00 41. 5389762.
14. 0.00 42. 5389762.
15. 0.00 43.test2 5389765.
16. 0.00 44. 5389762.
17. 0.00 45. 5389762.
18. 0.00 46. 5389762.
19. 0.00 47. 5389762.
20. 0.00 48. 5389762.
21. 0.00 49. 5389762.
22. 0.00 50. 5389762.
23. 0.00 51. 5389762.
24. 0.00 52. 5389762.
25. 0.00 53. 5389762.
26. 0.00 54. 5389762.
27. 0.00 55. 5389762.
28. 0.00 56. 5389762.

Cashiers 29-56 show no tips?

Thanks dale,
Bobby

[Bobby]

Hey Dale,

Was just wondering if there was any fix to this?

Thanks,
Bobby

[Dale Harris]

Bobby,

Oops, I thought I replied to this.

Close out the register and choose option #2 to Close / Print / Erase.

This will reset all of the tips figures to zero.

[Bobby]

Hello Dale,

Sorry, forgot to mention that I did try that and it did not change anything. I still cannot get tips to track for employees in that second column. I did notice that the tips are not resetting to zero for either column. I am selecting 7 for close and 2 for close/print/erase. Maybe I have some other setting messed up?

Thanks,
Bobby

[Bobby]

Hi Dale,

Yes, your solution worked, I forgot that I have to close the Global POS, to actually close the store...

Thanks for your help and patience!!!
Bobby