DHES

What if when I'm in the middle of a transaction, the user makes a mistake or the customer decides not to purchase the item mid-sale. How would I delete one line of the transaction? Or even how to cancel/delete the whole transaction and start again?

Any help appreciated,

Thanks

At the bottom of the sales screen you will notice that it says "[F5] Void"

Press [F5] and you will be able to void the whole sale or only one line.

HINT: The other [F ] keys listed at the bottom of the screen also do neat-o things.

Dale

OK. What does VOID do? Does it send it to the VOID list?

If you void out a line or the entire sale that you are working on the only thing that happens is that the line or the sale goes away.

The only time something goes into the "void" list is if from the main menu you press "5. Void" to void out a sale that has been completed.

Dale

Ah right! It confuses me that Void can mean delete and Void can meen transaction records. Sorry :-(

Just another thing while I remember: On the void list why are some transations kind of standard transactions (similar to the purchase screen) and in a list form (similar to Sales Records)?

Until you complete a sale it has not happened, so it is not recorded. This means that any changes you make in the sale do not count until the sale is finished and paid for. So if you ring another item into the sale, do a discount or reduction, or delete a line in the sale or even the entire sale the program does not care since the sale has not yet "happened."

However once a sale has been completed it is "official." You have collected money for this sale. It COUNTS! Now if you want to void out the sale the void will be recorded and are some point some 'splaining will have to occur as why the void had to happen and where the money is.

The "void" list is actually a record of all transaction not just sales. While the best way to view a past sale is the same type of screen used to ring up the sale things like the opening and closing transactions are best viewed as lists, the way they are printed on the opening and closing receipts.

Dale

So how do you void a completed transaction from the list after you go to 5.Void?

There are only 4 options: ESC, Pre. Trans, Next Trans, and Print?

You have to first go to the "Sales recording -VOIDS" feature of the POSCONFG.EXE program and allow completed sale voids.

Dale

Right. Thanks for the help.

Why not call '5. Voids' something like 'Transaction Records' or something?

What do you mean by 'Open Closing Transactions'?

It just always has been called "voids", because that was the original function of the feature (and essentially still is). Dale will no doubt receive a barrage of emails, many containing death threats if he renames it now.

An open/close transaction is just that, a transaction is created in the journal whenever you open or close the register to keep track of employee activity.

OK thanks.

Ya know, I am kind of getting used to the death threats. They don't bother me as much as they used to.