DHES

Hi Dale ,
Afer installing ver 7.02 , when I ring up a sale at the end , the draw pops open ( normal ), after pressing enter to go to next sale the draw pops open again.

Thanks
Robert

Hi Robert_Nel,

Could you tell us the following,

how is the printer connected to the pc,

what version of windows

are you using aprint

All this info would help us to make a start in helping you.

Hi , XP sp3 , this has only started happening after upgrading from 7.01 to 7.02 , me thinks it may be a "bug" ?.
Draw opens twice with every sale ,
Worked perfect with draw opening since ver 3.42 .
Thanks

Hi Robert_Nel,

I have been running 7.02 on xp also with sp3 with no problems. the epson tm 88ii is connceted thrugh the printer port (LPT1) and I am unsing this code for opening the cash drawer: 27,112,48,0,0 and I do not have the printer drivers installed for xp.

Could you let me know the code you are using for opening the cash drawer also could you let me know if you are using aprint or did you install driver for the printer that is connected to LPT1 port if so delete the driver and try it to see if it fixex the problem

Does your cash drawer attach to you printer or the serial port on your computer. Do you use the APRINT4 program to send the print stream to your printer?

Dale

Reverted back to ver 7.01c , problem gone .

Hi Robert_Nel,

Why are you not giving the info Dale and I asked for ???

We are trying to find out if this is a bug or not. If we know how you have your printer connect and the cash drawer aswell and if you are using aprint.

If you do not give us the info we ask for we can not fix this if it is a bug.

By going back to an old version is saying to us that you don't care if this is fix or not.

So please could you give us the info we asks for so he can see if it is a bug or not and if it is then he can fix it for others as well

Sorry I went back to old version to see if it was a " bug" .
Running on XP sp3 , Citizen pos printer CB253 on parallel port LPT 1 , using "freeware Dosprint ( the printer is a 36 column printer ) can adjust lines, fonts ect . Did not have much luck with Aprint. Cash Draw is on serial port ( not connected to printer).
Never had a problem before , only after upgrading to 7.02 .
Many thanks

Robert,

A serial port cash drawer, I just knew that a serial port would be involved somehow.

The cash drawer usually pops open before the receipt is printed. However a serial cash drawer must SHELL out to one of the SERIAL?.DAT files to activate. This requires that a second copy of the COMMAND.COM file be loaded so that a second session of DOS can be run for the .DAT file to execute (is everyone having fun so far?) However POS.EXE 7.0+ has become so large that if more than a few items have been run up into memory there is not enough usable memory under the DOS 640K limit to load another copy of COMMAND.COM to load and the cash drawer will not open.

So just before the program returns to the main menu (or the next sales screen) it removes the sale from memory and now another copy of COMMAND.COM can be loaded and the program tries to open the cash drawer again. This uses the theory that it is better to open the drawer twice than to not not open it at all. However in your case this is taking too much time especially if you are using APRINT.

I will try to see if I can get this to speed up a bit and will post here when I do.

Dale

Thanks very much Dale .

Robert,

Make a backup or your current POS.EXE file and then download this http://www.dhpos.com/pos.exe

Let me know if this is better.

Dale

Dale , sorry for late reply , the new pos.exe has made no difference , draw still pops open twice .
Thanks

Robert,

Yep, it will still pop twice but the time between popping should be much shorter.

I could make it pop only the second time but then it will not pop until after the receipt has been printed.

Dale