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Removing Gift Card from record

Posted: Thu May 14, 2009 10:47 am
by mrdmng
Hello Dale & all,

I was going through my recorded gift cards and noticed that some of them have been redeemed (on paper) but not entered in the POS - leave it to new employees :D
Is there a way to remove those gift cards from the record?

Also, when I go to Reports to check on a gift card, the system will show me a "0" balance unless there has been a transaction (partial or whole) on that gift card. Is this was is supposed to be expected?

Thanks for all your great & hard work

Mario Domingue