Time clock problem
Posted: Sun Aug 09, 2009 7:47 pm
I have received the following email from A.L.
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I am having an issue with the time clock function. When I print a time card by it self, the very last line which would show the totals does not appear in the txt file. When you print all of the time cards they all print fine except for the last card in which the last line showing the totals does not appear. This is not just on paper but in the txt file itself. I can send you a copy of a time card if you would like.
I am currently using POS 7.03. It is networked through a central server. I have tried retrieving the time cards from different terminals but I still get the same results. Your help would be greatly appreciated!
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I spent 3 hours trying to recreate this error here with no luck, it works fine. I then asked A.L. to sent to me his confinguation files, a copy of one of his time sheet files, and a file of the print out generated from the time sheet file. The print out did show the error that he is haven abut after another 4 hours of work here with his files I was still not able to generate the error.
This is what he is doing. To crate the text file that he went to the supervisor menu then to "2. View time cards". Then he picked the time card file wanted. Then pressed [TAB] and chose the option to "2. Save as text file." This will result in the creation of a ???????.TMT text file that can be loaded into any word processing software.
Have any of you had this problem? I can't fix a problem that I do not experience.
Dale
=========================================
I am having an issue with the time clock function. When I print a time card by it self, the very last line which would show the totals does not appear in the txt file. When you print all of the time cards they all print fine except for the last card in which the last line showing the totals does not appear. This is not just on paper but in the txt file itself. I can send you a copy of a time card if you would like.
I am currently using POS 7.03. It is networked through a central server. I have tried retrieving the time cards from different terminals but I still get the same results. Your help would be greatly appreciated!
=========================================
I spent 3 hours trying to recreate this error here with no luck, it works fine. I then asked A.L. to sent to me his confinguation files, a copy of one of his time sheet files, and a file of the print out generated from the time sheet file. The print out did show the error that he is haven abut after another 4 hours of work here with his files I was still not able to generate the error.
This is what he is doing. To crate the text file that he went to the supervisor menu then to "2. View time cards". Then he picked the time card file wanted. Then pressed [TAB] and chose the option to "2. Save as text file." This will result in the creation of a ???????.TMT text file that can be loaded into any word processing software.
Have any of you had this problem? I can't fix a problem that I do not experience.
Dale