DHES

Hi,

After selecting the tender type, entering the tender amount, the cash drawer opens, the printer prints and change is displayed onscreen. Not all staff remember to press ENTER again afterwards. This means that screen is still there when the next person comes to start a new sale and when they type the amount, but what they dont realise - its not a new sale screen. Its the one displaying the change from last time. I dont know if its supposed to do this but you can enter *accidentally* an amount and it mucks up the last sale. Any change of having this last NUMBERS box removed?

Thanks

From the "It's not a bug, it is a feature" desk.

There are two reasons that the program stops where it does at the end of the sale. The first reason is that you do not want the screen to clear until change has been given. Otherwise you enter the amount tendered, the screen would display the change due, and then before you could even see it the screen would clear for the next transaction. So there has to be some way to tell the screen when you are finished looking at it. Pressing [ENTER] at this point does that trick.

The second reason is that if it is a cash sale you can change the amount tendered and when you press [ENTER] it will recalculate the change due. For example, the sale is 15.17 and the customer gives you a twenty for change of 4.83. But then the customer hands you a quarter so you type in 20.25 and the program will recalculate the change to 5.08, pretty handy.

However let's use your example and instead of pressing [ENTER] to clear the screen the clerk enters the next stock number and the screen wants to give change of 63225.12. Does that mean that the previous sale is all screwed up? Nope, the only effect is to recalculate the change on the screen, nothing is saved to any file. Just press [ENTER] and start the new sale.

Dale