Gift Card Did Not Activate

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ChrisKraus
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Gift Card Did Not Activate

Post by ChrisKraus » Sat Jan 08, 2011 3:36 pm

I did a sale to try and activate a Gift Card.
I scanned the card, and then completed the sale, but then the receipt didn't contain the Card #.
I checked the Card balance, and it was 0.
Here is the receipt.
There was also a random number that showed up in the tax field.

Code: Select all

GIFT CARD REPRINT
Chris Hardware
---------------------------------------
TRAN ASSOCIATE TIME
0051 1 Chris 13:44
---------------------------------------
STOCK NUMBER DESCRIPTION PRICE
0 
T0 1 at 756.00ea. 756.00
---------------------------------------
SUB TOTAL 756.00
SALES TAX 0.00
UNIT TAX 5389762.88
TOTAL 756.00
0
---------------------------------------
CHECK TENDERED 756.00
CHANGE DUE -756.00
Count 1
Check #: 52145
JAN 08, 2011
- Chris
Christopher Kraus

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daleadmin
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Re: Gift Card Did Not Activate

Post by daleadmin » Sat Jan 08, 2011 8:49 pm

Is this the only time this has happened? What version are you using?

Dale

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ChrisKraus
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Posts:351
Joined:Wed Dec 31, 2003 11:10 am
Location:Dedham, MA - U.S.A.

Re: Gift Card Did Not Activate

Post by ChrisKraus » Sun Jan 09, 2011 2:34 pm

Using Version 7.04F
I think it has happened once before.
Let me know, I am willing to troubleshoot.
-Chris
- Chris
Christopher Kraus

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