Ticket Selling

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gary212
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Joined:Wed Jun 11, 2008 10:43 am
Ticket Selling

Post by gary212 » Mon Jun 20, 2011 2:47 pm

Hi

Is there any way to return tickets? as it has heppened previously where i have had the need to refund/exchange to a different screening or performance?

IF not, does any1 know of any alternative ticketing software, i have searched through google with no luck? DHPOS seems to be the only free one out there.

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small
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Joined:Mon Sep 05, 2005 10:22 pm
Location:Carmi, Illinois

Re: Ticket Selling

Post by small » Mon Jun 20, 2011 5:57 pm

You can do a return from the main pos menu option #2.

From the DHPOS Manual:


Once you have printed out tickets you have created a product. A
set of tickets can be worth hundreds or thousands of dollars. There is no way to return
tickets. Oh, I imagine that you could go to the main POS program and do a normal
return but that would not return the tickets to the program. You could not sell them again
through the ticket feature. The only way to resell the tickets would be to keep the actual
printed tickets and sell them again as a normal sale, not through the ticket feature. This
also means that if from the main POS program you use “5. Void” you can not void a
completed ticket sale.

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daleadmin
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Re: Ticket Selling

Post by daleadmin » Mon Jun 20, 2011 6:16 pm

Gary,

Once a ticket is printed it is money, worth the face value of the ticket. The suggested solution is to keep the printed ticket in the box office and you can sell it to someone else.

Here is the deal. Each ticket is associated with a stock number in the stock table. You can to a return in the regular part of the POS program then stick the ticket up on the cork board. To resell the ticket go to the "Purchase" part of the POS program and resell it, take it off of the cork board are give it to the customer.

Dale

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