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Can't Cashout after parked sale

Posted: Thu Jun 30, 2011 4:27 am
by small
Dale,


When I parked a sale then I went to recall it to cash it out, it won't let me, when I press the + key it takes me to customer entry screen. I am using version 7.1B.


I am using groups too.




update:

after I could not cash out recalled parked sale, I logged out of register and then restarted it and parked sale that was not cashed out is now gone.

If you need more info let me know.

Re: Can't Cashout after parked sale

Posted: Thu Jun 30, 2011 11:31 am
by emery
Nice :lol:

Re: Can't Cashout after parked sale

Posted: Thu Jun 30, 2011 6:02 pm
by daleadmin
Small,

I tried this today at work with no problems. I need more information, see you in chat.

Dale

Re: Can't Cashout after parked sale

Posted: Thu Jun 30, 2011 6:32 pm
by small
Dale,

I tried it again and it happends everytime. If you have to shut register down with clicking on the (X) then the parked sale is lost. I am going to do some more testing and see what I can find out.

Re: Can't Cashout after parked sale

Posted: Thu Jun 30, 2011 7:28 pm
by daleadmin
Small,

Two things.

1. You are not supposed to shut down the program by clicking on the [X] in the top right corner of the window.

2. What screen is displayed when you click on the [X]?

Dale

Re: Can't Cashout after parked sale

Posted: Thu Jun 30, 2011 10:37 pm
by daleadmin
Small and I were in chat tonight working on this and the problem went away as soon as small upgraded to the current version 7.1c

I love disasters that require no effort on my part to fix.
Dale