New Credit & Debit Ideas

[ChrisKraus]

An Idea for Credit might be to not let the cashier give out change when doing a credit (not Debit, thats a different story) sale. You could have the cashier be able to enter the amount and it could also say:

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[PRESS SPACE FOR FULL AMOUNT]

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An Idea for Debit might be able to not let the cashier give out more change then is in the register (You can get change with Debit cards). This is currently a problem. You could have $50 in the Register, Ring up a sale for $100, have the customer pay $180 via Debit, have it approved and then get to the bottom of cash drawer and find out that you now need to void the transaction which means calling the merchant processor.

Just Some Ideas,
Chris

[Bobby]

or...

you could 1, not give cash back, or 2, if you do want to give cash back, keep enough money in the store in a safe, that you could give increases to the register, to account for giving money to the cust. The retail chain that I work for uses till count sheets for every cashier. Any voids, or strips (that is when the money in the drawer is so high that it is unsafe to keep in the register and gets sent back to the cash office), or increases (mostly used for returns registers, or debit cash back transactions) have to be written on the sheet and sign by both the cashier and the lead. Just some more ideas.

Bobby

[Jonathan]

Most places willing to give back large amounts on debit have access to that amount themselves... usually this means they have a cash room or till room where the safe is located, and an employee with access to that room, so that in the event of a large payout for whatever reason, the money is available.

[ChrisKraus]

Most places willing to give back large amounts on debit have access to that amount themselves... usually this means they have a cash room or till room where the safe is located, and an employee with access to that room, so that in the event of a large payout for whatever reason, the money is available.

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I know, But it would be a good idea to let the cashier know that the payout amount is more than the cash amount in the drawer so that the cashier knows to contact their supervisor to get more cash in their drawer.

- Chris

[Andrew]

At my old job - we had to remember if we had enough cash. Quite often, elderly would come in on the weekends and request a couple hundred dollars when you just started your shift.

They wouldn't understand when you explained you carried a minimum float of $120 including all your coins and no large notes (you only started with $5 notes).

Most of the time it wasn't possible out of your own till anyway because the cash office monitored till levels and performed escorted cash pickups at regular intervals during the day.

One day a lady got really snappy and even tried to get me to get the money from other operators. In the end I referred her to a supervisor and she had to wait for them to get the cash from the safe and seeing as it was the weekend, we had to call the store manager in to open it.

Anyways - all in all, I believe it is a good idea to maintain low levels of cash in the tills and indeed onsite, unless you have adequate means of safe storage. I don't know how things work in other contries but here in NZ we usually arrange (for big companies) to have escorted bank drops, where security guards come in and remove cash for you and drop it at your bank of choice securely.

[Guest]

With the 'Credit and Debit', you should also have Store Card or Cashcard. Or maybe even gift voucher!