Can't Start DHPOS

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fatthamster
Can't Start DHPOS

Post by fatthamster » Sun Aug 15, 2004 8:18 am

Whenever I try to start DHPOS a message comes up (click the link below to veiw the error message)

http://www.photodump.com/direct/fattham ... serror.jpg

What should I do to fix this problem?[/url]

fatthamster
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Post by fatthamster » Sun Aug 15, 2004 8:33 am

also, i click the close button and nothing happens, i still cant get DHPOS to start, the same error message comes up when I try to start POSCONFIG too.

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Andrew
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Post by Andrew » Sun Aug 15, 2004 8:50 am

This is a problem with your computer - not DHPOS. The file the error message returns is the problem - we had this problem posted a short while ago on the forum - please have a look and see if you can find that topic.

Note - before posting a topic, particularly those about errors - it is a good idea to search the forum/knowledgebase/archives to see if your question has been asked previously.
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fatthamster
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Post by fatthamster » Sun Aug 15, 2004 4:57 pm

I looked through the forum and I could not find that topic

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Andrew
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Post by Andrew » Sun Aug 15, 2004 8:42 pm

fatthamster,

I am not sure where the topic has gone but as I said this is not an error from DHPOS - this a problem with windows.

Windows ME and XP do not contain real DOS - they emulate it, thus we recommend the use of OS's such as 98/3.1 etc t run DHPOS fulltime in stores as they contain real DOS and run more smoothly.

I am assuming you haven't tried Google - by typing in a large portion of your error message I revealed a large number of results (over 300) for the exact phrase "the system file is not suitable for running ms".

http://www.google.co.nz/search?hl=en&ie ... s%22&meta=
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Jonathan

Post by Jonathan » Mon Aug 16, 2004 7:17 am

You may need to modify your autoexec.nt file (found in c:\winnt\system32). There should also be a copy in c:\winnt\repair. It may work just to copy the one from repair to the system32 folder, but if not post back here and I'll give you instructions on how to edit and hopefully fix it. On XP systems, replace c:\winnt with c:\windows.

fatthamster
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Post by fatthamster » Mon Aug 16, 2004 12:19 pm

I cannot find c:\winnt on my system. The operating system i am using is windows XP. I would use it one of my computers with 95 and 3.1 but i am having trouble printing on those computers.
Last edited by fatthamster on Mon Aug 23, 2004 7:07 am, edited 1 time in total.

Guest

Post by Guest » Sun Aug 22, 2004 9:14 pm

I am getting the same error message.... I really need to get POS up and running. Does anyone have any suggestions? I have Windows XP? You can e-mail me at MikeyG3@comcast.net....

Thanks

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Andrew
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Post by Andrew » Mon Aug 23, 2004 7:53 am

If you run the search indicated in my post about 3 up...you will find tonnes of links about this error message... :|
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Guest

Post by Guest » Mon Aug 23, 2004 11:27 am

I have already checked your link-- thanks but it wasn't much help, I still can't get the error corrected.

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Andrew
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Post by Andrew » Mon Aug 23, 2004 8:52 pm

http://www.jsiinc.com/SUBM/tip6000/rh6041.htm wrote:NOTE: You can copy these files from %SystemRoot%\Repair or expand the autoexec.nt_ and Config.nt_ files from the I386 folder of the Windows XP CD-ROM.
http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B324767 wrote:Error message when you install or start an MS-DOS or 16-bit Windows-based program
Both links from the first page of search results... :|
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